Account Executive Intern (BBA)

Role Overview

This internship helps candidates learn how client accounts are supported after onboarding. The intern will work with account managers and project teams to understand professional communication, status coordination, follow-ups and relationship management.

Roles and Responsibilities

• Learn the client account lifecycle, internal service process and expected communication standards.
• Support preparation of meeting agendas, minutes, status updates and follow-up trackers.
• Assist in coordinating routine information between clients and internal delivery teams.
• Maintain CRM/account records, communication history and pending action points accurately.
• Observe how feedback, expectations and minor concerns are handled by senior team members.
• Support account reports and learn how long-term client relationships are maintained.

Requirements

• Pursuing or completing BBA or MBA with passing year 2027.
• Interest in client servicing, relationship management and coordination.
• Professional written and verbal communication with good follow-up discipline.
• Ability to stay organised while supporting multiple accounts or tasks.

Core Skills Required

• Client communication
• CRM basics
• Meeting documentation
• Follow-up management
• Reporting
• Relationship-building awareness

Good to Have

• Customer service exposure
• Basic negotiation awareness
• Excel and presentation skills
• Experience coordinating college events, clubs or teams

Soft Skills

• Professional maturity and responsiveness
• Empathy, patience and active listening
• Organised working style and accountability
• Calm communication during changes or concerns
• Positive, service-oriented and collaborative mindset

Programme Details

• Job Code: PJCACE001
• Track: Client Servicing / Account Management
• Eligible Qualification: BBA
• Other codes for this role: PJCACE002 (same job description, different qualification)
• Passing Batch: 2027
• Program Type: Internship-to-PPO role until final exam clearance
• Selection Process: Aptitude -> Communication / Group Discussion -> HR / Personal Interview -> Manager / HOD Discussion
• Shift Flexibility: 9:00 AM - 6:00 PM | 6:00 PM - 3:00 AM | 9:00 PM - 6:00 AM (assigned based on project/client requirements)

Stipend and PPO

• Month 1: unpaid training and evaluation period.
• Month 2 onward: INR 8,000-12,000 per month.
• Indicative full-time PPO: INR 2.5-5 LPA, subject to skills, performance, final examination clearance and the written offer.

Common Internship Framework

• Eligible passing batch: 2027.
• Month 1 is an unpaid training and evaluation period.
• From Month 2 onward, the internship stipend is INR 8,000-12,000 per month, based on evaluation and the approved internship period.
• Candidates may be assigned to any of the company shift windows based on project or client requirements.
• All responsibilities are assigned according to the intern's current knowledge, learning progress, project requirements and supervision available.

Note: This JD describes the learning scope of the internship. Specific tasks may vary according to the intern's progress, assigned project, supervision and business requirements.